Returns
Items eligible for Returns
- Item or items must be returned within 7 days from delivery date. If your 7 days have gone by, unfortunately we can't offer a store credit.
- Item or items must be unused, unwashed and in the same condition in which you received it. It must also be in the original packaging.
- All returns will be issued in the form of store credit.
- If the item is sold out in our store when you are trying to return for store credit, it will not be accepted.
- Items that are discounted are not eligible for return. Items that are $14.99 or less are discounted/clearance.
- We only offer STORE CREDIT for returned items. You will receive your store credit via email. We DO NOT issue refunds to original method of payment. Shipping costs are not included in the store credit and will not be refunded.
- We DO NOT offer exchanges for any items. If you need to exchange an item, please return your original order and use the store credit that was emailed to you.
Items NOT eligible for returns
- Customized / personalized items
- Holiday items
- Clearance or mystery items of any kind
- Discounted items
- Items that are sold out in our store
- Hats
Do I pay for returns ?
- You will be responsible for the shipping cost when you are initiating a return. We do not provide return labels.
- Original shipping fee will not be returned in any circumstance
DAMAGED/WRONG ITEM RECEIVED:
If you receive a damaged or wrong item, please email us at greasyoffroad@gmail.com with your order number and a photo of the damaged or wrong item within 7 days of receiving your package.
If you have any issues with any items in your order please contact us at greasyoffroad@gmail.com and we will do our best to assist you.